Career Opportunities

The Landing | Houston, TX

Position Summary

The Chief Operations Officer (COO) is a senior executive leader responsible for operational excellence, financial stewardship, and organizational health at The Landing. Reporting to the President/CEO, the COO partners closely with executive leadership and the Board to execute strategy, manage risk, strengthen infrastructure, and cultivate a mission-centered, faith-driven organizational culture that supports survivors of human trafficking and exploitation.

Key Responsibilities

Strategic & Organizational Leadership

• Partner with the President/CEO to implement strategic priorities and annual plans
• Serve as senior advisor on operations, capacity, and risk
• Support Board engagement and organizational planning
• Represent The Landing externally on operational and growth initiatives
• Foster alignment, accountability, and collaboration across teams

Financial Stewardship

• Lead budgeting, forecasting, reporting, and liquidity planning
• Ensure audit readiness, compliance, and strong internal controls
• Oversee grant-restricted funds and funder reporting
• Partner with Board finance leadership on oversight and risk management
• Manage banking relationships and financial systems

People & Culture

• Oversee HR strategy, compliance, and talent systems
• Build a high-performing, faith-aligned workplace culture
• Support leadership development, retention, and staff engagement
• Ensure equitable policies, benefits, and employment practices

Operations, Compliance & Systems

• Strengthen organizational infrastructure, policies, and workflows
• Oversee facilities, vendors, insurance, contracts, and partnerships
• Lead enterprise risk management and regulatory compliance
• Drive technology adoption and process improvement

Organizational Growth & Communication

• Lead cross-departmental change initiatives
• Communicate operational priorities clearly across the organization
• Support fundraising and program expansion
• Maintain ongoing professional development in nonprofit leadership and anti-trafficking

Qualifications

• Bachelor’s degree required; master is preferred
• 3+ years of Senior-level operational leadership experience with finance and HR oversight
• Strong financial acumen and systems-thinking orientation
• Nonprofit or social services experience preferred
• Valid driver’s license; proficiency in Microsoft Office Suite and Quickbooks

Core Attributes

• Deeply mission-driven and compassionate
• Demonstrates Christian character aligned with The Landing’s values
• Strategic, decisive, and solutions-oriented
• Effective communicator and relationship-builder
• Comfortable leading in growth environments
• Adaptable, teachable, and entrepreneurial

Additional Information

• Full-time, exempt position
• Occasional evenings and weekends required
• Other duties as assigned by the President/CEO

How to Apply:

Please submit a resume and cover letter to Admin@TheLanding.org.

Programs Intern Overview

Cultivate Intern Program is designed to develop future non-profit leaders by providing hands-on experience in furthering our strategic goals of identifying victims, empowering survivors, engaging communities, and influencing culture. Interns will gain knowledge in what it means to provide holistic, trauma-informed support to vulnerable communities through meeting the needs of the whole person, not just their victimization. Interns will build critical skills needed to succeed in the non-profit and social services space, such as program development, community outreach and engagement, non-profit administration, and crisis intervention. All Cultivate Internships are unpaid positions.

Position Summary:

Reporting to the Director of Strategic Programs (DSP), the Programs Intern will assist the DSP in developing and implementing critical functions of the drop-in center, youth advocacy and outreach programs.

Objectives:

· Provides administrative support to ensure efficient operation and overall organization of program

· Assists with the coordination of program development, delivery and client engagement efforts

· Collaborate across programs to align program best practices and processes

· Assists the DSP with various program processes and procedures development

· Collaborates with other TL staff to identify best practices regarding social services and the drop-in center protocols

· Assist drop-in center staff with center organization and client engagement, as needed

· Answers phone calls and connects callers with appropriate resources and/or staff members

· Provides referral services and follow up as necessary

· Assists with special projects/tasks

· Attends TL’s outreach events/trainings as needed

· Participates in weekly staff meetings

· Exhibits professional verbal and written communication.

· Promotes a positive social climate that fosters client engagement

Qualifications:

· Excellent written and verbal communication

· Self-motivated and proactive

· Ability to be teachable and open to taking constructive feedback

· Ability to work collaboratively with other staff members

· Maintains appropriate boundaries

· Possesses organizational and planning skills

· Creative thinking and problem solving skills

· Time management to complete paperwork and necessary tasks

· Must have compassion for people in difficult circumstances or transitions

· Must relate well to clients in a caring non-judgmental manner

· Able to work with diverse and challenging populations

Requirements:

· Obtaining a Bachelor’s Degree in a human services related field preferred

· Proficiency in Salesforce and Microsoft Office

· Ability to maintain flexible work schedule

· Assist with other duties assigned by the DSP

How to Apply:

If you are interested, please email a copy of your resume to hello@thelanding.org

We look forward to hearing from you!