Work with us
The Landing has a casual work atmosphere where everyone’s opinions and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. If you’re looking to add meaningful purpose to your work or want a life-changing fellowship to your career, then you’ll love working here. Please see our open positions and internship opportunities below.
Position Summary: Reporting to the Director of Client Services, Engagement Specialist will build working relationships, solve problems and empower clients as they access drop-in center. The Engagement Specialist will be responsible for facilitating the intake process and navigating services provided at the drop-in center and providing community-based referrals. Engagement Specialists reduce barriers that keep clients from getting timely services by directing them to sources of emotional, financial, administrative, or cultural support.
Responsibilities
Engagement
- Address client needs by providing referrals and service coordination during drop-in visits
- Determine client needs by completing an intake interview and assessment, in addition to safety planning and relapse prevention planning
- Assist with the coordination of program development, service delivery, crisis case management and client engagement efforts for phase one clients
- Log intake information into agency’s database
- Communicate client needs regularly and in a timely manner with drop-in center staff
Program Support
- Coordinate the cleaning and upkeep of clothing boutique and kitchen area to ensure food, clothing, and hygiene products are well-stocked and organized
- Purchase food, necessary items, and documents are stocked for smooth service coordination, including order and pickup of weekly groceries
- Collaborate with Drop-In Center Team Lead to provide support during client crisis within the Drop In Center
- Coordinate cleaning rotation of Center, ensure cleaning supplies are stocked and organized
- Assist in the coordination and delivery of Drop-In Center monthly calendar, special projects, and donation monitoring
- Assist with data collection, monitoring and reporting of client services provided at The Landing
- Participate in after hour on call rotation, including evenings, weekend and holidays is mandatory
- Answer after hour calls and address client needs by providing crisis response in person and over the phone to survivors.
- Provide trauma informed crisis intervention when responding in person to after-hours calls
- Provides transportation to clients’ appointments when need-be
- Helps clients and visitors navigate the drop-in center by giving tours and going over procedures
- Works with other staff to develop and strengthen ongoing social services and protocols
- Frequently communicates with staff to maintain updated communication with clients about events, programs and activities
- Promotes a positive social climate that fosters client engagement
- Assists with special projects/tasks as assigned by Director of Client Services and Chief Program Officer as needed
- Participates in weekly staff meeting
Skills
- Excellent written and verbal communication
- Self-motivated and proactive
- Ability to be teachable and open to taking constructive criticism
- Ability to work collaboratively with other service providers
- Ability to advocate on behalf of clients
- Maintains appropriate boundaries
- Possesses organizational and planning skills
- Creative thinking and problem solving skills
- Time management to complete paperwork and necessary tasks
- Must have compassion for people in difficult circumstances or transitions
- Must relate well to clients in a caring non-judgmental manner
- Able to work with diverse and challenging populations
- Strong adaptability and flexibility
Requirements
- Bachelor’s Degree in a human services related field
- Proficiency in using MS Word, Excel, PowerPoint, Outlook, etc.
- Flexibility in attending evening/weekend events as needed
Development Intern Overview
Cultivate Intern Program is designed to develop future non-profit leaders by providing hands-on experience in furthering our strategic goals of identifying victims, empowering survivors, engaging communities, and influencing culture. Interns will gain knowledge in what it means to provide holistic, trauma-informed support to vulnerable communities through meeting the needs of the whole person, not just their victimization. Interns will build critical skills needed to succeed in the non-profit and social services space, such as program development, community outreach and engagement, non-profit administration, and crisis intervention. All Cultivate Internships are unpaid positions.
Position Summary:
Reporting to the Executive Director, the Development Intern will assist in identifying and executing various funding opportunities to grow and maintain The Landing’s funding portfolio.
Objectives:
· Supports donor cultivation by assessing and providing recommendations for existing donor engagement
· Researches and identifies new donor prospects
· Assesses administrative and development processes and provides recommendations for efficiency
· Analyzes strategic plan and provide recommendations for improved catalyzation
· Enhances department and organization by accomplishing new and different requests
· Collaborates with other TL staff to identify best practices across programs and administrative processes
· Assists with special projects/tasks
· Attends TL’s outreach events/trainings as needed
· Participates in weekly staff meetings
· Promotes a positive social climate that fosters client engagement
Qualifications:
· Excellent written and verbal communication
· Self-motivated and proactive
· Ability to be teachable and open to taking constructive criticism
· Ability to work collaboratively with other staff members
· Maintains appropriate boundaries
· Possesses organizational and planning skills
· Creative thinking and problem solving skills
· Time management to complete paperwork and necessary tasks
· Must have compassion for people in difficult circumstances or transitions
· Must relate well to clients in a caring non-judgmental manner
· Able to work with diverse and challenging populations
Requirements:
· Obtaining a Bachelor’s Degree in business-related field preferred
· Proficiency in Salesforce and Microsoft Office
· Assist with other duties assigned by the Executive Director
How to Apply:
If you are interested, please email a copy of your resume to gabrielle@thelanding.org
We look forward to hearing from you!
Programs Intern Overview
Cultivate Intern Program is designed to develop future non-profit leaders by providing hands-on experience in furthering our strategic goals of identifying victims, empowering survivors, engaging communities, and influencing culture. Interns will gain knowledge in what it means to provide holistic, trauma-informed support to vulnerable communities through meeting the needs of the whole person, not just their victimization. Interns will build critical skills needed to succeed in the non-profit and social services space, such as program development, community outreach and engagement, non-profit administration, and crisis intervention. All Cultivate Internships are unpaid positions.
Position Summary:
Reporting to the Director of Strategic Programs (DSP), the Programs Intern will assist the DSP in developing and implementing critical functions of the drop-in center, youth advocacy and outreach programs.
Objectives:
· Provides administrative support to ensure efficient operation and overall organization of program
· Assists with the coordination of program development, delivery and client engagement efforts
· Collaborate across programs to align program best practices and processes
· Assists the DSP with various program processes and procedures development
· Collaborates with other TL staff to identify best practices regarding social services and the drop-in center protocols
· Assist drop-in center staff with center organization and client engagement, as needed
· Answers phone calls and connects callers with appropriate resources and/or staff members
· Provides referral services and follow up as necessary
· Assists with special projects/tasks
· Attends TL’s outreach events/trainings as needed
· Participates in weekly staff meetings
· Exhibits professional verbal and written communication.
· Promotes a positive social climate that fosters client engagement
Qualifications:
· Excellent written and verbal communication
· Self-motivated and proactive
· Ability to be teachable and open to taking constructive feedback
· Ability to work collaboratively with other staff members
· Maintains appropriate boundaries
· Possesses organizational and planning skills
· Creative thinking and problem solving skills
· Time management to complete paperwork and necessary tasks
· Must have compassion for people in difficult circumstances or transitions
· Must relate well to clients in a caring non-judgmental manner
· Able to work with diverse and challenging populations
Requirements:
· Obtaining a Bachelor’s Degree in a human services related field preferred
· Proficiency in Salesforce and Microsoft Office
· Ability to maintain flexible work schedule
· Assist with other duties assigned by the DSP
How to Apply:
If you are interested, please email a copy of your resume to gabrielle@thelanding.org
We look forward to hearing from you!